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  • Building lasting businesses and brands the way Walt Disney and Jimmy Buffett did it

    December 7, 2013

    •

    Business

    Some of my earliest memories involve the worlds created by or brought to life by Walt Disney. From the epic family trip in the early 1970’s, Winnie the Pooh to Mickey Mouse, like so many people these iconic places and characters are a part of my childhood memories.

    Read more: Building lasting businesses and brands the way Walt Disney and Jimmy Buffett did it
  • Cyber-Monday was a very mobile shopping day for retailers

    December 3, 2013

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    Business, Digital Marketing

    In case you weren’t convinced of the seismic shift to mobile, then perhaps the latest stats from Cyber-Monday can convince you. Cyber-Monday sales were up year over year 18%, which is a great number for retailers. That is especially good given some of the so-so results reported from Black Friday and the weekend sales.

    Read more: Cyber-Monday was a very mobile shopping day for retailers
  • How a professional basketball team has discovered the value of customer service ‘the Disney Way”

    December 1, 2013

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    Business, Customer Service, Sports

    It use to be that if you called a business a “Mickey Mouse operation” it was an insult. But today, it is a compliment and a sign that the organization is trying to create something special.

    Read more: How a professional basketball team has discovered the value of customer service ‘the Disney Way”
  • Funny and creative advertising does not mean it is effective advertising

    Funny and creative advertising does not mean it is effective advertising

    November 27, 2013

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    Business

    For many years, the Monday morning sales meeting with my advertising staff following the Super Bowl has consisted of a review of the ads from the previous night. As expected, some ring clear and true to the staff while others are already forgotten 12 hours later.

    Read more: Funny and creative advertising does not mean it is effective advertising
  • Champion the cause of locally owned businesses with Small Business Saturday

    Champion the cause of locally owned businesses with Small Business Saturday

    November 26, 2013

    •

    Business

    Has Black Friday lost some of its edge? From my observations, I think perhaps the single day known as Black Friday has lost some luster. More and more retailers are offering Black Friday pricing well in advance of the day.

    Read more: Champion the cause of locally owned businesses with Small Business Saturday
  • 152 year old newspaper could be the next victim of a changing reader and tight economy

    November 26, 2013

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    Journalism, Newspapers

    Tough times continue for print media. A story broke today that the 152 year old Stars and Stripes newspaper could be on the chopping block. Ironically, it was the newspaper that broke the story about its possible demise.

    Read more: 152 year old newspaper could be the next victim of a changing reader and tight economy
  • Traditional publishers must talk with their audience through social media and not to their audience

    November 22, 2013

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    Customer Service, Digital Marketing, Media

    Business guru Tom Peters has been someone I’ve looked to for inspiration for a number of years. He wrote that if you want to achieve excellence in your organization, you simply start being excellent. To steal a phrase from Nike, “Just do it!”

    Read more: Traditional publishers must talk with their audience through social media and not to their audience
  • Google’s gmail proves to be very difficult for email marketing companies

    November 21, 2013

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    Digital Marketing, Media

    Black Friday is just over a week away, but you might never know it. Amazing how the digital age is changing shopping patterns, with more and more people going online now and making those after holiday buys now. Digital shopping continues to make changes throughout the business world.

    Read more: Google’s gmail proves to be very difficult for email marketing companies
  • When creativity and good copy writing create good advertising copy

    November 19, 2013

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    Media, Sales

    I came across the latest Foot Locker ad copy from a friend’s post on Facebook. Thanks Pam Wells-Lego for dishing out a breath of fresh air in advertising copy writing and humor.

    Read more: When creativity and good copy writing create good advertising copy
  • Googles new email platform takes a bite out of daily deals company Groupon

    November 11, 2013

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    Media, Digital Marketing

    I started my Google mail account several years ago out of necessity, having purchased a Droid phone. Fast forward to today, and I use that account daily for a variety of reasons online including this blog. While I’m generally not afraid of change in my life, the changes Google made a few months ago to…

    Read more: Googles new email platform takes a bite out of daily deals company Groupon
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