Category: Leadership
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Buffett’s advise in year end memo: guard the reputation of your business and plan for the future
Read more: Buffett’s advise in year end memo: guard the reputation of your business and plan for the futureMemos have lost their place in the business place for the most part. I’ll send a broadcast email, which is just another name for a memo I guess. I think when social media started compiling the worst / meanest memos of the year is when I officially stopped using the Microsoft Office template for memos…
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Three minute video that can re energize your staff into providing top quality customer service
Read more: Three minute video that can re energize your staff into providing top quality customer serviceI made several members of my staff cry this morning. No yelling, no berating involved, just a moving message that had everyone pausing to reflect.
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Celebrating your team’s Wins & Acknowledgements is a easy way to improve morale and performance
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Read more: Celebrating your team’s Wins & Acknowledgements is a easy way to improve morale and performanceA couple months back, I spent an evening at a project management leadership meeting. Most of the people at that meeting, and most people who think of project management largely think about IT projects and new system installs. I go to these meetings thinking about sales and marketing, and I always seem to come away…
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Making staff training routine with these quick and easy ideas
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Read more: Making staff training routine with these quick and easy ideasSo I’m looking for training ideas for my staff for later this week. Training is a routine for me and my team, but I think we especially need some help this week on communication skills.