It’s time for traditional media outlets to unite and support Google, Facebook and Amazon
Searching For The Right Piece Of Advice
In Search Of Contentment In A Covid World
Value of Customer Service As Told By George Carlin
Don’t Call My Baby Ugly - And Other Pieces Of Advice For Media Reps
Discussions on workplace ethics - WORK ethic
Leadership lessons from Captain Tom Hanks
Tough And Competent Leadership To Help Solve Problems
The funeral challenge - what do you want said at your funeral
Broadcast TV has given up trying to get audiences to watch advertising commercials
My tribute to baseball player Kevin Youkilis and how he can help save our country
Festivus and the commercialization of Christmas
Local journalism vs. the 'milking' of profits by corporate owners
Changing your customer service culture to change your future profits
Connecting with customers through small talk
Connecting with your customers to build customer loyalty and profits
A limitless amount of patience; key to relationships and life
Saying goodbye to another closing newspaper
Bringing customer service back into focus for businesses
The pitfalls of a tax that supports local journalism