Searching For The Right Piece Of Advice
- Nov 1, 2020
- 7 min
In Search Of Contentment In A Covid World
- Oct 9, 2020
- 2 min
Value of Customer Service As Told By George Carlin
- Aug 26, 2020
- 3 min
Don’t Call My Baby Ugly - And Other Pieces Of Advice For Media Reps
- Aug 7, 2020
- 6 min
Discussions on workplace ethics - WORK ethic
- Jul 9, 2020
- 1 min
Leadership lessons from Captain Tom Hanks
- May 14, 2020
- 6 min
Tough And Competent Leadership To Help Solve Problems
- Mar 28, 2020
- 12 min
The funeral challenge - what do you want said at your funeral
- Jan 22, 2020
- 3 min
Broadcast TV has given up trying to get audiences to watch advertising commercials
- Jan 5, 2020
- 4 min
My tribute to baseball player Kevin Youkilis and how he can help save our country
- Dec 22, 2019
- 4 min
Festivus and the commercialization of Christmas
- Nov 29, 2019
- 3 min
Local journalism vs. the 'milking' of profits by corporate owners
- Aug 22, 2019
- 3 min
Changing your customer service culture to change your future profits
- Aug 11, 2019
- 4 min
Connecting with customers through small talk
- Jun 25, 2019
- 3 min
Connecting with your customers to build customer loyalty and profits
- May 30, 2019
- 3 min
A limitless amount of patience; key to relationships and life
- May 16, 2019
- 3 min
Saying goodbye to another closing newspaper
- May 4, 2019
- 3 min
Bringing customer service back into focus for businesses
- Apr 5, 2019
- 4 min
The pitfalls of a tax that supports local journalism
- Mar 3, 2019
- 4 min
All the things that media reps DON’T do is costing companies revenue